Latest entries

Those Five-Star Reviews

How important are consumer-generated reviews in your purchase-making decisions? If you're like me, the answer is VERY. When assessing hotels, the write-ups on Virtual Tourist and Trip Advisor invariably make or break my booking. The reviews on Yelp pla...

Pinning – The Marketing Onslaught Begins

This is another social network unlikely to escape the marketing onslaught for very long. I imagine creative minds are trying to find ways for their brands to jump in as I write. I'm talking about Pinterest, of course, the addictive image sharing socia...

Pinning – The Marketing Onslaught Begins

This is another social network unlikely to escape the marketing onslaught for very long. I imagine creative minds are trying to find ways for their brands to jump in as I write. I'm talking about Pinterest, of course, the addictive image sharing socia...

Nissan Embraces Social Media to Improve Customer Experiences and Foster Advocacy

In this episode of (R)evolution, Nissan’s David Mingle, Director of Customer Management and Erich Marx, Director of Marketing join me for a refreshing conversation about social media’s impact on business transformation, customer experiences, and building an adaptive business model to learn and evolve based on new opportunities. We explore Nissan’s approach to new media for...

God bless you, social media

Since social media exploded onto the scene there’s been one question on everyone’s mind – will the Pope be ok with this? Well, not really. Regardless, it’s nice to know that he recently came forward acknowledging social media’s massive presence and providing…

March Yoga Nights

As we approach the end of January, it’s a good time to check in and see how you’re doing with your New Years’ resolutions. Are you on target with your goals? Do you need to re-evaluate the expectations you set? My personal…

March Yoga Nights

As we approach the end of January, it’s a good time to check in and see how you’re doing with your New Years’ resolutions. Are you on target with your goals? Do you need to re-evaluate the expectations you set? My personal…

Video highlights from Speed’s Control in the Age of Anarchy event

Thanks to the crew at blueprint.tv for producing this video summary from the Control in the Age of Anarchy event that Speed ran last week. Grab a cup of tea, sit back and hear from Alastair Campbell, Will Whitehorn, Darcy Willson-Rymer, Steve Earl and ...

Serenity Now!

You don’t need me to remind you public relations is an extremely stressful field. But, hey, if I don’t, who will? So, allow me to remind you of your stress before I provide a really cool solution to it. Here...

The NFL’s Questionable Twitter Policy

I’ll be the first to admit that I am no sports guru. I can maybe name four players on the Patriots (embarrassing, I know) and I’m one of those people that likes the Superbowl for the funny commercials everyone talks about the next…

The Price Of Certainty

This is the price of certainty.  AT&T was so sure that it could complete its merger with T-Mobile that it put itself at substantial risk.  The loss it suffered last quarter was the result.  AT&T is an example of arrogance.  ...

Toon Time: Twitter Introductions

Sarah and Sheldon meet in person at a tweetup. Thank you, Twitter, for the 21st century introduction.

Toon Time: Twitter Introductions