This is the first in a series of posts with one word titles. According to the Oxford English Dictionary there are over 600,000 English words, with new ones added each year. Word: A single distinct meaningful element of speech or writing Any professional communicator needs to be aware of the meaning of the words they … Continue reading Understanding

Being human – mental well-being lessons for Thomas Cook PR

This post started out as a critique of the response by Thomas Cook to the tragic deaths of the Shepherd children in 2006. It supported Andy Barr writing at The Drum who argued a failure to be human, and the FT conclusion that the company mislaid its moral compass in putting legal advice over the paying public. In […]