Invoicing means never having to say you’re sorry
I distinctly remember my first boss at Hill & Knowlton telling me Uniroyal was very late in paying its invoices and that I needed to collect the outstanding monies ASAP. ”This makes both of us look really bad to management,”...
Pitch this
Have you had an opportunity to watch 'The Pitch' on AMC? For those of you not in the know, it's yet another artificial reality TV show. In this case, though, the plot revolves around two real-world advertising agencies pitching a...
Comic relief
What do Peppercom President Edward M. 'Ted' Birkhahn and Late Show with David Letterman Star Todd Barry have in common? They'll be sharing the stage this Wednesday night, May 2nd at The Broadway Comedy Club in a special fundraising show...
This constitutes breaking news?
One of our leading industry trade journals just loves blasting all-too-frequent breaking news e-mails to its thousands of loyal readers. That’s cool because, as is the case with CNN, I count on breaking news to keep me current on important...
There’s hope for graduates with journalism degrees
Today's guest post is by Greg Schmalz, president, Schmalz Communications. The school year is winding down and any day now, students will be graduating from college and ready to make their mark in the workplace. Or will they? According to...
Be careful what you wish for
Not too long ago, we were contacted by a relatively small company with a surprisingly big crisis. Not surprisingly, they wanted to meet immediately. We were one of three firms to whom they'd been referred, and had come highly recommended...
You Can’t Be Angry at Someone Who Makes You Laugh
Today's guest post is by Peppercommer and RepChatter Co-host Deb Brown. Be sure to check out Deb's blog, StandUpExecutive.com. What’s one of the best ways to diffuse anger? Humor! We prefer to say comedy, but according to Michael H. Smith,...
Spare the rod. Spoil the employee,
Did you know the average Google and Facebook employee's day begins with a comfy, Wi-Fi-enabled shuttle bus whisking him or her to work? Once there, dozens of free breakfast options await. Free buffet lunches break the monotony of the day....
Deep throat?
College lecturing is one of the true loves of my life. I adore interacting with the students, uncovering their wants and needs and, critically, probing for their world view (I say critically because I learn more from the students than...
A taxi tale for the ages
I subscribe to e-newsletters authored by experts in fields ranging from sales and organizational behavior to trend spotting and strategy. I do so because, usually, there's a nugget or two of insight that, I believe, helps make me a better...
Mean vs. Tough
My colleague Deb Brown recently posited her view on a Fast Company piece arguing that nice bosses finish last . As Deb notes, the article is less about mean bosses being more successful and more about the importance of being...
I never promised you a rose garden
A new survey from Leadership IQ shows that “…corporate cultures pushing happiness actually have lower engagement scores than more competitive and challenging cultures. Leadership IQ says the happiest people act more selfishly, are worse at defending their opinions (they produce...

