Nameless faceless CEOs

The headline was America’s Invisible Bosses and naturally I was curious. The research by APPrise Mobile found that nearly one quarter (23%) of Americans who work in companies with over 500 employees (midsized) were not sure whether they could name their CEO. This was more common among employees under 24 years old (not a surprise). I guess what did surprise me was this was not what I would call a case for “invisible bosses.” As I see this, the research says that nearly 3 in 4 employed Americans (77%) know their CEO’s name. That’s actually a pretty high number and certainly tips more on the “visible” side of the scale for me. CEOs are not as nameless as one might suspect. APPrise included a great question in the survey. They asked whether employees could identify their CEO from a lineup. That made me laugh. Just imagine a line up Continue reading "Nameless faceless CEOs"

What makes a high-performing CEO?

You ought to read this article on what makes some CEOs successful and others not. There are lots of interesting things to learn from their 10 year old research study called the CEO Genome Project.  The researchers were able to identify what makes a high performing CEO relative to a less successful one from a wide swath of business leaders.  They examined 17,000 C-suite leaders including 2,000 CEOs in all major industry sectors and sizes. The authors are at ghSmart and partnered with economists at the University of Chicago and Copenhagen Business School along with analysts at SAS Inc. Here are some of the findings that stood out for me:
  • Boards like to hire extrovert CEOs but introvert CEOs tend to be better performers.
  • Almost every CEO made material mistakes in their careers and 45% had at least one major career blowup. Learning from failure is important to Continue reading "What makes a high-performing CEO?"

CEO activism plusses and minuses

Here are three recent pieces reflecting on CEO activism since the president’s executive order on immigration. One I wrote for HBR and the other two are full of compelling arguments about whether CEOs should speak up or not, should be on the president’s advisory council or not. And ultimately, the cost of CEOs remaining silent or neutral. I can safely predict that this new surge in CEO activism will continue. HBR: Washington Post: New York Times: The post CEO activism plusses and minuses appeared first on ReputationXchange.

Reputation Tidbits

Two things to add today. The first is a description in an article I read in a McKinsey article about Nokia’s CEO. I thought it had heart. The CEO said that they had seven golden rules that they live by. “The first rule is always assume the best of intentions from others. A simple thing, but if you can follow that, it will change how you behave in a lot of situations. The final one is that any meeting where we don’t laugh out loud is a dismal failure. That’s important, especially when you are making decisions that are emotionally hard. You can feel so bad, and everything is doom and gloom. But that’s when you need to work extra hard to get people to laugh. It helps you find the balance between being the optimist and the paranoid again. Otherwise, you just fall into the trap of being paranoid. Continue reading "Reputation Tidbits"

Reputation Trends for 2017

Here we are at a most pivotal point in America’s history. Donald Trump, perhaps one of the most surprising people to have ever been elected President of the United States, will soon be inaugurated. For better or worse, the reputation of this nation hangs in the balance. Will America’s reputation be burnished or burned? Hard to say just yet. But one thing is abundantly clear. President Trump is likely to be a sharply different type of President than we are used to. His words and deeds will undoubtedly impact us not just during the next few years, but for years to come. As a businessman, and as someone who has appointed numerous other business people to hold significant posts in his administration, his words and deeds will also impact the reputation of American business and business leaders. I must confess that as I pull together my reputation prognostications for 2017, Continue reading "Reputation Trends for 2017"

Tim Cook on being CEO

Fall is here, or at least the end of summer. I have to get back into posting on my blog. So here I am on a sunny Sunday before I dive into some work before Monday morning arrives. I wanted to post about this fantastic interview I came across in the Washington Post in August. It is an interview with Apple CEO Tim Cook and it is very in-depth. There were so many good quotes in it that I am reeling after reading it for the second time. The occasion of the interview was Apple selling its billionth iPhone. Billionth! And the timing coincided with the five year anniversary of Tim Cook taking over the reins from Steve Jobs. Several themes that I have been watching over the years surface in this interview and I was excited to hear his point of view – the media scrutiny, the role of Continue reading "Tim Cook on being CEO"