A shout-out to Samsung for great customer service


This post is by neville@nevillehobson.com (Neville Hobson) from Neville Hobson


Click here to view on the original site: Original Post




Galaxy S8 photo from Mozfest 2018
I’m a big fan of Samsung‘s products especially their Galaxy series of smartphones. My first Samsung smartphone was a Galaxy S3 in 2012. That was followed by an S4 and then an S6. I’m now on a Galaxy S8. The next one might be an S10 as it looks like I’m an even-number kind of Galaxy user, if I go for another Samsung model again. Which, by the way, is not a guarantee with the likes of Huawei and other emerging manufacturers offering leading-edge tech and compelling user experiences often at far less cost than premium brands like Samsung (and Apple). I bought my S8 new in April 2018 – a year after its launch – from a reseller on the UK Amazon Marketplace. It was a great deal: almost half the list price for a new phone that was factory-unlocked to work on any network in Europe. And
s8description
Galaxy S8 Italian translate
Continue reading "A shout-out to Samsung for great customer service"

For Immediate Release 155: Did neglect kill SlideShare?


This post is by neville@nevillehobson.com (Neville Hobson) from Neville Hobson


Click here to view on the original site: Original Post




slideshare-tombstone For the September episode of the monthly Hobson & Holtz Report podcast, aka FIR 155, I was the solo host with Shel away. Doing the show like this reminded me of the old days of FIR when Shel and I recorded a weekly show for over ten years, where one of us would typically do it all solo if the other was away. This was one of those times! Anyway, you have a show to listen to so here’s what’s in this month’s H&H Report: In his Tech
FIR155graphic
Continue reading "For Immediate Release 155: Did neglect kill SlideShare?"

Perspectives on blogging in the UK


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




NevilleHobson.com
Perspectives on blogging in the UK
Blogging Blogging for business and pleasure is alive and flourishing in the UK, according to the second annual survey of UK bloggers carried out by Vuelio UK in conjunction with Canterbury Christ Church University. The survey was conducted in February 2017 to explore how bloggers work, their activities and views about their relationship with PR professionals and the future commercialisation of their work. Published last week, the results present a useful snapshot of the UK blogosphere. Whether you’re a blogger or someone wanting to understand and connect with bloggers, there’s much of interest in the report. Ten highlights:
  1. Although a majority (34%) of survey respondents said they blog for personal reasons, there is continuing growth in professional blogging with more interest and activity in developing a blog commercially.
  2. For 12% of survey respondents, blogging professionally is their main source of income –
    Blog disclosure
    Relationship with PRs
    Continue reading "Perspectives on blogging in the UK"

Why the gig economy fits well with the lives of Baby Boomers


This post is by neville@nevillehobson.com (Neville Hobson) from NHC


Click here to view on the original site: Original Post




NHC
Why the gig economy fits well with the lives of Baby Boomers
Robert De Niro - a Baby Boomer - in The Intern with Anne Hathaway We Baby Boomers are benefiting significantly from the gig economy, says author, speaker and optimist Tim Drake. Not just as consumers by it providing lower prices and more convenience, but as participants too. It’s an important bolt-on to something bigger, he says, enabling new ways of doing business to emerge, and a fresh outlook on what ‘work’ is. But is it something we should think about taking a much more active role in? Baby Boomers fit into what I call Generation Cherry. Indeed, that is the title I gave my book on the subject. The profile is slightly wider than Baby Boomers, as Generation Cherry covers people in their fifties, sixties, seventies and eighties (possibly even forties and nineties). We can be classed as one broad group, and are so called, because we had a cherry on
Generation Cherry
Tim Drake
Continue reading "Why the gig economy fits well with the lives of Baby Boomers"

Opera: a good browser alternative to Google Chrome


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




NevilleHobson.com
Opera: a good browser alternative to Google Chrome
Opera browser For much of the past decade, I’ve been a champion of Google Chrome. It’s been my browser of choice not only on the PC and Mac desktops but also across all my Android mobile devices. I’ve now switched to a different browser, and the switch may well be long-term if not permanent. That browser is Opera, a browser I first tried in 2006 on a Nokia phone, but a thoroughly modern product today that mirrors much of what Google Chrome offers – built-in tabbed browsing, a bookmarks bar, Chrome-compatible extensions, synchronising settings, a download manager – without the memory hogging that many users complain about. Back in 2009, I said “I prefer Google Chrome” and “New Google Chrome is really fast.” That was true then when I made the permanent switch to Chrome from Internet
Task Manager - Chrome
Task Manager - Opera
46% faster without ads!
Continue reading "Opera: a good browser alternative to Google Chrome"

Opera: a good browser alternative to Google Chrome


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




NevilleHobson.com
Opera: a good browser alternative to Google Chrome
Opera browser For much of the past decade, I’ve been a champion of Google Chrome. It’s been my browser of choice not only on the PC and Mac desktops but also across all my Android mobile devices. I’ve now switched to a different browser, and the switch may well be long-term if not permanent. That browser is Opera, a browser I first tried in 2006 on a Nokia phone, but a thoroughly modern product today that mirrors much of what Google Chrome offers – built-in tabbed browsing, a bookmarks bar, Chrome-compatible extensions, synchronising settings, a download manager – without the memory hogging that many users complain about. Back in 2009, I said “I prefer Google Chrome” and “New Google Chrome is really fast.” That was true then when I made the permanent switch to Chrome from Internet
Task Manager - Chrome
Task Manager - Opera
46% faster without ads!
Continue reading "Opera: a good browser alternative to Google Chrome"

Mastodon, the hot new social network like Twitter, kind of


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




NevilleHobson.com
Mastodon, the hot new social network like Twitter, kind of
Mastodon instances
A new social network started up six months ago and began picking up speed last week as it echoes the early days of Twitter. It’s called Mastodon and was born out of frustration with changes being made on Twitter, according to an interview with founder Eugen Rochko in The Verge.
Last year, after Twitter began moving away from a purely chronological feed, Rochko began building the back end for what would become Mastodon. Instead of building a unified service, Rochko envisioned something more like email, or RSS: a distributed system that lets you send public messages to anyone who follows you on the service. Anyone can create a server and host their own instance of Mastodon, and Mastodon works in the background to connect them.
The idea of a federated social network like Mastodon is a
https://octodon.social/@jangles/74374
Fail-mastodon
Mastodon web interface
Continue reading "Mastodon, the hot new social network like Twitter, kind of"

Small matters most in influencer marketing


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




Tens and tens of influencers... This cartoon by Tom Fishburne, published a few days ago, is a pretty good reminder of what differentiates influencer marketing from many other kinds of marketing where, in the latter case, ‘big’ tends to be what matters. It seems to me that the term ‘influencer marketing’ is used by many people as a synonym for ‘mass marketing’ where the prime question is “how many?”  instead of “who are they?” This is especially so where social media is concerned, where far too much attention is paid to the word ‘media’ (as in ‘mass media’) instead of ‘social.’ The Wikipedia definition of influencer marketing couldn’t be clearer:
Influencer marketing (also influence marketing) is a form of marketing that has emerged from a variety of practices and studies, in which focus is placed on specific key individuals (or types of individual) rather than the target market as a whole.
Watson Personality Insights
Continue reading "Small matters most in influencer marketing"

Give your chatbot some real personality


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




C-3PO Chatbots are all the rage at the moment. These clever computer programs (algorithms, to be more precise) are popping up everywhere online to help you with mundane tasks from getting a weather forecast or currency exchange rate to travel planning to online shopping. Organizations everywhere are experimenting with these useful bits of technology, with varying degrees of success as part of the learning process (remember what happened to Microsoft’s Tay earlier this year?). If you use Siri on your iPhone, Cortana on a Windows 10 device, or say “Okay Google” on your Android device, arguably you’re using a chatbot. For the first two, Apple and Microsoft respectively sometimes describe these tools as “personal digital assistants” (PDA: there’s a déjà vu acronym) or “intelligent personal assistants.” Personally, I prefer IBM’s more precise descriptor of “cognitive personal assistant” although such a term embraces technology
Continue reading "Give your chatbot some real personality"

Meet the omni-channel experience that is Wimbledon 2016


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




Wimbledon app The 2016 tennis championships at Wimbledon started yesterday, June 27, and run until July 10. During these two weeks of intense competition, Wimbledon and the competing players will be names and brands in an event that will not only be on television screens large and small across the globe in real time and recorded, but also available and accessible on myriad devices, from smartwatches to big-screen PCs, almost anything that can connect to the global internet any time anywhere. To be sure, there’s a terrific amount of great tennis to interest and captivate tennis fans as the process of elimination in these championships reaches its culmination in the finals on the Centre and No 1 Courts on Sunday July 10. The courts will be packed, and a global live television and social media audience will be huge. Wimbledon truly is a global omni-channel (digital, social, TV and physical) experience. In
Wimbledon mobile app screenshots
Continue reading "Meet the omni-channel experience that is Wimbledon 2016"

The EU referendum was a political gamble that didn’t pay off: what’s next?


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




EU Referendum results [graphic] It’s been a tumultuous few days since polling stations closed at 10pm on Thursday June 23 and the UK awoke on the morning of Friday June 24 to the news that the result of the national referendum on whether this country would remain a member of the European Union or not turned out to be not. I am very sad at this result – one that took many people by surprise, me included – as I believe that our future is intertwined with that of our European neighbours, individually and collectively; that this is a very good thing; and that being an influential part of the European Union is mutually beneficial and will lead to greater prosperity for all. I’m bewildered by the fact that over 17.4 million of my fellow citizens were persuaded by arguments to the contrary, presented under the guise of “regaining control” of our
Final results by country
Voting by age
Petition
Continue reading "The EU referendum was a political gamble that didn’t pay off: what’s next?"

A clear case for ‘Yes’ in the EU referendum vote


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




Latest Poll The simple cartoon above by Will Dawburn sums up many people’s feelings about political campaigning on the EU Referendum that we’ll be voting on in four days’ time, on Thursday June 23. For me, most communication by the Stronger In and Vote Leave campaigns, by other campaigners, by (a biased) mainstream media, by many politicians, by individuals with strong opinions across the social web, has been characterized by ugliness, lack of thought-leadership, relentless doses of FUD, half-arsed publicity stunts, and more, all of which deadens the senses, polarizes opinion and does little to help anyone grasp the issues and significance of them that might offer some insights into arriving at a decision on what to vote for on June 23. One of the great things about our democracy is enabling anyone to voice their opinion that, ideally, enriches overall discussion and presents you with perspectives that you might wish
Continue reading "A clear case for ‘Yes’ in the EU referendum vote"

Hyper reality: merging physical and virtual realities


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




Hyper Reality Augmented reality will be a huge part of our individual and collective experiences in the not too distant future. Our daily lives will be like a journey in virtual reality except in actual reality, immersively overlaid with personalized information that we will engage with, where everything we do is part of a giant contest that awards points to reward behaviours and actions. This is a future vision that I think is persuasively presented in a high-definition video (embedded below) that runs a little over six minutes, created by London based designer and film-maker Keiichi Matsuda. It’s a project Matsuda calls Hyper Reality:
Hyper-Reality presents a provocative and kaleidoscopic new vision of the future, where physical and virtual realities have merged, and the city is saturated in media.
Since I posted this video on Facebook a couple of weeks ago, I’ve seen reference to it across the social web. It
Continue reading "Hyper reality: merging physical and virtual realities"

Re-imagine IBM


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




IBM Cognitive Cooking truck Last December, when I started telling friends that I would be joining IBM as a  full-time employee, I received some mixed responses. Of course, all were well-wishing but some came with quizzical looks and the question “IBM? I couldn’t imagine you at IBM!” It turns out that the question was based on a view about me as a communicator, and about IBM and what the company does that was out of date. That view was based on what IBM largely was in the late 20th century and turn of the 21st whose business embraced hardware (think of mainframe computers, bringing personal computing into the modern era with the invention of the IBM PC, and the venerable IBM ThinkPad laptop), software (think of Lotus Notes in particular) and a lot of other services. That was also a time when nearly everyone in business (especially enterprise business) wore a
Continue reading "Re-imagine IBM"

Lights, camera, action: the unexpected rise of live online video


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




streaming mobile video One of the most credible articles I’ve read this year on what’s happening with live online video appeared in the Guardian last week. Written by Jerry Daykin, a global digital partner at Carat UK, the feature describes a complex landscape where live-video tools like Periscope, Facebook Live Video and Snapchat enable individuals to create and share content on-demand, yet highlights an issue that could have a big impact on how this landscape continues to evolve:
A growing problem for social platforms is not people’s willingness to watch video, but their ability to produce it – newsfeeds are increasingly dominated by video posts but few of them come from friends. Setting up, recording and uploading a video is a much bigger undertaking than just snapping a picture, and for all but the most spontaneous of moments it’s a process that requires more thought and effort that we’re willing to give, not to mention the pressure to
Powered by Guardian.co.uk
A person carrying a surfboard crosses a puddle
Snapchat logo
Continue reading "Lights, camera, action: the unexpected rise of live online video"

What will become of empathy in a world of smart machines?


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




I, Robot / Sonny There are some telling comments in a report about artifical intelligence that was published in the Guardian last October that has given me pause to think frequently about that place where AI and human intelligence intersect and/or collide:
It is relatively easy to create a learning brain but we don’t yet know how to create a heart or a soul. In a recent talk at the New Yorker festival MIT Media Lab director Joi Ito asserted that “humans are really good at things computers are not.”
It’s a pair of thoughts that suggest the line we cross at our peril if there is no humanity in artificial intelligence. It’s a subject that often comes to my mind prompted whenever I watch films like I, Robot, adapted from Isaac Asimov’s short-story collection of the same name – especially that film, with a robot as a primary hero character who
Powered by Guardian.co.uk
Continue reading "What will become of empathy in a world of smart machines?"

The metamorphosis of Twitter


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




Shouting things I remember when blogging first captured the attention and imaginations of early adopters and online adventurers in the early part of this century, not long after the dot-com bubble burst. It was a time of discovery, learning new things and being part of something that was a great equalizer. For the first time, the Average Joe and Joanna could very easily and quickly have an unfiltered open voice on topics that might show up in online search results alongside other reports, narratives and opinions, typically from the mainstream media and big organizations, and expose their thinking and ideas to others anywhere in the world. Other people might leave comments on your blog and recommend your posts to their friends and colleagues. In turn, they might repeat it. Soon, you might have a network of trusted, like-minded people who you get to know over time, from whom you glean insights into
 "The long, slow death of Twitter" [cartoon]
Continue reading "The metamorphosis of Twitter"

Samsung (and Facebook) raise the mobile game


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




Galaxy S7 and S7 Edge revealed The smartphone market continues to rapidly evolve. Who thinks about a smartphone these days as simply a device to make phone calls and send text messages? I don’t – a smartphone is a powerful computer that also makes phone calls and sends text messages. That thought came to me more than once or twice while I watched and listened to Samsung’s press event via live video stream from the Mobile World Congress 2016 in Barcelona on Sunday evening. The company announced their next smartphones in the Galaxy model line – the Galaxy S7 and S7 Edge – held aloft by DJ Koh, President of Mobile Communications Business, Samsung Electronics, in the photo above. While both devices look pretty similar to the current Galaxy S6 equivalents, there’s no doubt that the S7 takes things up a few levels in many areas. Obvious things you’d perhaps expect – more RAM, richer graphics
Continue reading "Samsung (and Facebook) raise the mobile game"

Podcast: How to create disruptive strategies of innovation with Erik Wahl #IBMConnect


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




Erik Wahl painting

Closing General Session at IBM Connect 2016: Discover Your Inner Artist:

Wrap up your week on a fun and exciting note. Liz Urheim, Vice President of Collaboration and Smarter Workforce, will share her perspectives and summarize the week. She will then be joined by Erik Wahl, author of Unthink, who will inspire you to let go of your traditional thought patterns. His unique artwork-infused presentation will help you better understand how to create disruptive strategies of innovation. In this session you will learn that your best sustainable edge is being better at mastering change and innovation than your competition. Erik will share approaches to unlock new ways to make you and your organization more creative, more productive, and ultimately more profitable.

My summary (MP3 audio, 3:14):

Making connections at IBM Connect 2016


This post is by neville@nevillehobson.com (Neville Hobson) from NevilleHobson.com


Click here to view on the original site: Original Post




IBM Connect 2016 In a few short days, I’ll be taking part in my first IBM Connect event, IBM’s annual social business conference and expo that attracts business partners, clients, exhibitors, IBMers and more. It’s my first public outing, as it were, since I joined IBM at the beginning of January. And what an event to be part of! IBM Connect 2016 takes place in Orlando, Florida, from January 31 to February 3 – four days of experiences to listen, learn, discuss and connect with people, ideas and opportunities. The event offers participants a huge menu of choice:
  • Discover how social collaboration and digital experience can integrate with, and transform, even the most mundane business processes into engaging, social and smarter processes
  • Hear how social and digital experience technologies are using cloud and hybrid cloud, analytics, mobile, and security capabilities to drive rapid ROI and deeper engagement, and minimize risk and disruption
  • See
    Connect 2016 mobile app
    Continue reading "Making connections at IBM Connect 2016"