Reputation loss — the new scarlet letter
I feel like I have read this article before. The title in USA Today yesterday was “CEOs stumble over ethics violations, mismanagement.” Is it 2002 over again when Enron, WorldCom and Adelphia made headlines over ethical transgressions and wrongdoing? I agree that there seems to be a rush of these events recently but I am not...
Reputation matters to consumers too
I agree wholeheartedly. Goldman Sachs’ CEO Lloyd Blankfein on public opinion and reputation of Goldman Sachs: “I think the average American probably had no contact and had never heard of Goldman Sachs before three years ago. Shame on us in a way for not anticipating how important that would be. We’re an institutional business...
Shout out for Brand Anarchy at The London Book Fair
The 41st London Book Fair has been taking place at Earl’s Court in London this week. It’s an industry that faces huge challenges to its publishing media (print versus electronic formats) workflow, distribution, and commercial business model. Change is slow. But we were chuffed to bits that Brand Anarchy, the book I’ve written with Steve...
Social media crisis comms–outflanking the Sunday Times
When I’m doing online PR and social media training and communications consultancy I usually spend a lot of time on crisis communications looking at how it has – and hasn’t – changed because of the rise of social media. This weekend saw a classic case of how a smart PR operator can outflank one of the...
The VC vs. the PR Pro
I recently had conversation with a New York tech entrepreneur about the growing ability of the top venture capital firms to drive media coverage for their portfolio companies.He not only validated my sense that many tech and business journalists take t...
You better hope that journalism makes it
For all the talk about the death of media, mainstream media, traditional media, broadcast media, print media and online media, since the turn of the century, they’re still hanging on. Sure circulations are down, many traditional papers have closed down, slimmed down or moved online. But thankfully we still have the media, we still have...
