SDF Podcast 20: GDPR, ePrivacy, copyright and antitrust: the EU’s long game

Show notes for this episode written by Thomas Stoeckle. “If a tree falls in a forest, and no one is around to hear it, does it make a sound?” A modern version of this 18th century thought experiment by the philosopher and cleric George Berkeley might read: “If the EU fines a big tech firm billions of dollars, and no one has the power to enforce it, has it actually happened?” A recent opinion piece on AdExchanger discussed the connection between Google’s $5bn antitrust fine, and the enforcement of fines for GDPR non-compliance. Europe is committed to taking a stand against corporations when it comes to privacy rights of consumers, intellectual property rights of content producers (although the planned law is controversial), and anti-competitive market positions. But there is potential tension between the goal of harmonizing privacy law across EU member states, and implementation and
Thomas Stoeckle
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For Immediate Release 147: Tell Me a (Facebook) Story

Neville Hobson joined FIR host Shel Holtz for the July edition of “The Hobson & Holtz Report” and conversation about these topics:
  • Starbucks and plastic straws (listener comment from Kris Gallagher)
  • British Airways asks customers to post personal data on Twitter ‘to comply with GDPR’
  • Will Facebook Stories (and Instagram Stories, Messenger Stories, WhatsApp Stories, and Snapchat Stories) change how marketers use social media?
  • Whatever the EU does about copyright laws, expect it to change social media globally
  • Chatrooms come out of closed beta at Reddit
  • Facebook has suspended Crimson Hexagon from accessing data while it investigates how that data is being used
  • New buyers of smart speakers want to reduce the amount of time they spend looking at screens
Also, Gini Dietrich shares her thoughts on companies shrugging off the “E” in the PESO model she helped develop, Dan York has his Tech Report, and more. Special thanks to 
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Twitter removes fake followers to build trust in follower counts

Twitter profile If you’ve noticed a sudden drop in the number of people following you on Twitter, the likeliest reason would be action taken by Twitter last week as part of its efforts to build trust and confidence in follower counts – the number of people who follow others on the social network. In an announcement posted on July 11, Twitter said it had begun a global action to remove suspicious accounts from users’ followers, describing it as a step to improve Twitter and ensure everyone can have confidence in their followers.
As a result, the number of followers displayed on many profiles may go down. Most people will see a change of four followers or fewer; others with larger follower counts will experience a more significant drop. We understand this may be hard for some, but we believe accuracy and transparency make Twitter a more trusted service for public conversation.
Before and After
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SDF Podcast 19: Is GDPR much ado about nothing?

GDPR Ten days after the EU General Data Protection Regulation came into action, the SmallDataForum convened to provide initial assessments and perspectives. This episode’s show notes were written by Thomas Stoeckle. Are we witnessing comedy or drama? Much ado about nothing or the end of the world as we know it? Clearly it is much too early to tell, and yet (of course) we found a lot to discuss, from varying levels of preparedness (not just on businesses’ side, but also among governments, regulators etc), to impacts on the data-driven digital advertising business, to the next level of EU rule regarding electronic communication, the so-called ePrivacy Regulation. Among the early legal cases, the most prominent so far is Austrian privacy activist Max Schrems’s challenge of Facebook, WhatsApp and Instagram (reported by the Irish Times). Sam points out that Schrems, the man behind the None of Your Business website (www.
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Exposing the realities of our relationships with Facebook and other social platforms

This week has been an extraordinary one, not only for Facebook chief Mark Zuckerberg and members of the US Congress but also for users of Facebook and other social networking platforms wherever they are in the world. Indeed, it has been a week of revelation and food for considerable thought on a grand scale. During two days, on April 10 and April 11, the Facebook co-founder and CEO appeared before members of the US Senate and Congress to answer questions about Facebook and how it handles the personal information of its users. These appearances follow news headlines for weeks about the Facebook / Cambridge Analytica data scandal and undercover reporting-driven disclosures about grave misuse of the personal data of millions of users. Each session was around five hours; both were broadcast live on television and myriad social media channels, reaching a truly global audience. You can read transcripts of each session (
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Exposing the realities of our relationships with Facebook and other social platforms

This week has been an extraordinary one, not only for Facebook chief Mark Zuckerberg and members of the US Congress but also for users of Facebook and other social networking platforms wherever they are in the world. Indeed, it has been a week of revelation and food for considerable thought on a grand scale. During two days, on April 10 and April 11, the Facebook co-founder and CEO appeared before members of the US Senate and Congress to answer questions about Facebook and how it handles the personal information of its users. These appearances follow news headlines for weeks about the Facebook / Cambridge Analytica data scandal and undercover reporting-driven disclosures about grave misuse of the personal data of millions of users. Each session was around five hours; both were broadcast live on television and myriad social media channels, reaching a truly global audience. You can read transcripts of each session (
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SDF Podcast 17 – “Falsehood flies, and truth comes limping after it”

The SmallDataForum convened in late March, and as for our big story, we had several candidates and angles on the same theme of the use and abuse of data.

This episode’s show notes were written by Thomas Stoeckle.

Sam is now a newly published author of a book about how to tell powerful and purposeful stories with data, Narrative by Numbers. A very timely (and equally timeless) topic and title.

A recently published study in Science about the velocity and spread of true and false news online caught our attention. Tina McCorkindale, CEO of the Institute for Public Relations, did a great analysis with key takeaways for communicators.

Discussing the study, Sam referred to Jonathan Swift’s famous quote from 1710 in The Art of Political Lying that “Falsehood flies, and truth comes limping after it, so that when men come to be undeceived, it is too late; the jest is

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SDF Podcast 17 – “Falsehood flies, and truth comes limping after it”

The SmallDataForum convened in late March, and as for our big story, we had several candidates and angles on the same theme of the use and abuse of data. This episode’s show notes were written by Thomas Stoeckle. Sam is now a newly published author of a book about how to tell powerful and purposeful stories with data, Narrative by Numbers. A very timely (and equally timeless) topic and title. A recently published study in Science about the velocity and spread of true and false news online caught our attention. Tina McCorkindale, CEO of the Institute for Public Relations, did a great analysis with key takeaways for communicators. Discussing the study, Sam referred to Jonathan Swift’s famous quote from 1710 in The Art of Political Lying that “Falsehood flies, and truth comes limping after it, so that when men come to be undeceived, it is too late; the jest is
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For Immediate Release 130: Facebook’s Moments of Truth

Facebook In this monthly episode of The Hobson & Holtz Report aka FIR 130, the major discussion surrounded Facebook and the growing crisis embroiling the social network over alleged misuse of data about users and their friends by the political consultancy and data mining firm Cambridge Analytica. Shel and I offered a plethora of opinion and considered some of the elements of this kerfuffle from a communicator’s perspective. Other stories that made the discussion list in this episode included how Twitter now does not allow you to post identical tweets via multiple Twitter accounts; how Millennials are more prone to punish brands for scandals; Coca-Cola and the US State Department are to use blockchain to combat forced labour; Sierra Leone just ran the first blockchain-based general election; and more including Dan York’s Tech Report. Full Run List:

For Immediate Release 130: Facebook’s Moments of Truth

Facebook In this monthly episode of The Hobson & Holtz Report aka FIR 130, the major discussion surrounded Facebook and the growing crisis embroiling the social network over alleged misuse of data about users and their friends by the political consultancy and data mining firm Cambridge Analytica. Shel and I offered a plethora of opinion and considered some of the elements of this kerfuffle from a communicator’s perspective. Other stories that made the discussion list in this episode included how Twitter now does not allow you to post identical tweets via multiple Twitter accounts; how Millennials are more prone to punish brands for scandals; Coca-Cola and the US State Department are to use blockchain to combat forced labour; Sierra Leone just ran the first blockchain-based general election; and more including Dan York’s Tech Report. Full Run List:

What next for Facebook?

Epic fail Even if you’re not interested in nor a user of Facebook, you’d have been hard pressed indeed to have avoided the blaze of publicity about the social networking site every day this past week. That blaze has been white hot in its ferocity and intensity on alleged wrong-doing by the American firm, and by a British political consulting and data mining company called Cambridge Analytica, over the mishandling of data related to more than 50 million users that allegedly played a significant role in influencing voter opinion in the US presidential election in 2016 (and the UK referendum on remaining in or leaving the European Union also in 2016). As you’d expect, commentary, narratives and opinions embracing the widest spectrum of views and standpoints have dominated the media, both mainstream and social, all week as well. There’s so much of it, it’s hard to get a handle on
Opera-Snapshot_2018-03-24_221310_twitter
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What next for Facebook?

Epic fail Even if you’re not interested in nor a user of Facebook, you’d have been hard pressed indeed to have avoided the blaze of publicity about the social networking site every day this past week. That blaze has been white hot in its ferocity and intensity on alleged wrong-doing by the American firm, and by a British political consulting and data mining company called Cambridge Analytica, over the mishandling of data related to more than 50 million users that allegedly played a significant role in influencing voter opinion in the US presidential election in 2016 (and the UK referendum on remaining in or leaving the European Union also in 2016). As you’d expect, commentary, narratives and opinions embracing the widest spectrum of views and standpoints have dominated the media, both mainstream and social, all week as well. There’s so much of it, it’s hard to get a handle on
Opera-Snapshot_2018-03-24_221310_twitter
Continue reading "What next for Facebook?"

What next for Facebook?

Epic fail Even if you’re not interested in nor a user of Facebook, you’d have been hard pressed indeed to have avoided the blaze of publicity about the social networking site every day this past week. That blaze has been white hot in its ferocity and intensity on alleged wrong-doing by the American firm, and by a British political consulting and data mining company called Cambridge Analytica, over the mishandling of data related to more than 50 million users that allegedly played a significant role in influencing voter opinion in the US presidential election in 2016 (and the UK referendum on remaining in or leaving the European Union also in 2016). As you’d expect, commentary, narratives and opinions embracing the widest spectrum of views and standpoints have dominated the media, both mainstream and social, all week as well. There’s so much of it, it’s hard to get a handle on
Opera-Snapshot_2018-03-24_221310_twitter
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For Immediate Release 126:Is KFC FCK’d?

Neville Hobson
For Immediate Release 126:<br />Is KFC FCK’d?
Neville Hobson and Shel Holtz get together for the February instalment of “The Hobson & Holtz Report” aka For Immediate Release episode 126. The big topic in this episode is the plight of KFC in the UK and Ireland where the fast-food restaurant chain has been without its core ingredient – chicken – for weeks as it is embroiled in a crisis that has seen more than half its restaurants in the two countries closed. Two weeks on with the crisis still not fully resolved, KFC’s communication about what they’re doing to fix their supply chain and logistics dilemma has been a topic of much comment and analysis in the UK, with some describing the comms as “a masterclass in PR crisis management.” Is it? We weigh in with our opinions (and share others’). Does the way people are
fir-126-promoart
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SDF Podcast 16 – Trust, communication clarity, balanced news and tech heretics

Neville Hobson
SDF Podcast 16 – Trust, communication clarity, balanced news and tech heretics
3 businesswomen Yet again, the Three SDF Podcasteers Neville Hobson, Sam Knowles and Thomas Stoeckle tackle a range of related themes, from trust in society to clarity in corporate messages, global attitudes towards news, and Silicon Valley’s growing number of critical voices. This episode’s show notes were written by Thomas Stoeckle.

The 2018 Edelman Trust Barometer finds China and the US poles apart, with the US in last place, experiencing its largest drop in the survey’s history, and China on top with the strongest gains among all 28 surveyed countries.

Now in its 18th year, the Barometer makes for an excellent chronicle of perceptions of trust around the world – and a time series that warrants more deep dive analyses, to glean insights, learn, and perhaps to lead to better informed decision-making. Sam points to the fact that
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For Immediate Release 122: Trust, influence, pharma and more

Neville Hobson
For Immediate Release 122: Trust, influence, pharma and more
community The January installment of The Hobson & Holtz Report brings Neville Hobson and Shel Holtz together in a long-form podcast that covers a handful of topical issues. We start with the 2018 Edelman Trust Barometer including the role of influencers as influence marketing efforts move from agencies to in-house departments. Next, the rise of live-streaming video with 95% of executives planning to use it this year. Then, which pharma companies are winning at social? We look at the results of a survey that ranks the top 22 firms and offers insights into why the leaders are leading. An upscale US department store is encouraging customers to follow employees’ personal social media accounts. We discuss the pros and cons. Finally, we consider the possibility that we soon will be gesturing at instead of talking to our smart devices (and we
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For Immediate Release 118: Longer tweets, creepy tweets, and tweetstorms

Neville Hobson
For Immediate Release 118: Longer tweets, creepy tweets, and tweetstorms
Phones Shel Holtz and I recorded the December edition of the monthly Hobson & Holtz Report podcast. It is the final FIR episode of 2017: FIR will return on January 8, 2018, in an all-new format. Listen to this episode for details! This month’s topics:
  • A group of UK newspapers using robots to help write stories
  • Research that found higher engagement for tweets that took advantage of the new 280 character count
  • Storify, a great curation tool aimed at journalists, is shutting down
  • GoFundMe is changing the shape of disaster relief
  • The FCC’s comment server was flooded with fake comments
  • Netflix sent out a tweet that many found creepy (but was it really?)
  • Dan York reports on Twitter’s new tweetstorm tool, the new ability to follow hashtags on Instagram, and Facebook opening its AR studio to more people

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SDF Podcast 14: Looking forward by looking back

Neville Hobson
SDF Podcast 14: Looking forward by looking back
Janus As the Small Data Forum progresses through its early teenage years – our latest podcast is episode 14 already – regular co-hosts Thomas Stoeckle, Neville Hobson, and Sam Knowles are taking the opportunity to look forward by looking back. Patients of our own medicine, you might say, we’re using the year end and what we’ve observed and learned in 2017 to enter the predictive analytics business. We take our inspiration from Janus, the Roman god of beginnings, transitions, and time, after whom January is named. A sculpture of Janus appears at the top of this blog, from the Vatican Museum. This episode’s show notes were written by Sam Knowles.

In our latest pod, we’re all making our predictions for what we expect to see happen in 2018

Notably, in how we believe organisations will make better use of data
Sam Knowles
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SNCR fake news study: high stakes for marketers in survey findings

Neville Hobson
SNCR fake news study: high stakes for marketers in survey findings
digital-marketing You can summarise what marketers think about fake news with this – they are ambivalent about what ought to change, and are reluctant to alter their own business practices. That’s a key finding from the results of an online survey-based research study carried out between August-November 2017 by The Society for New Communications Research of The Conference Board (SNCR). Led by SNCR Fellow Jeff Pundyk, a former Senior Vice President at The Economist, the prime purpose of the research project is to explore businesses’ contribution to the problem of fake news – particularly how ad-supported media models enable it – and what marketing and communications professionals can do about it. (The research team comprises a number of SNCR Fellows including me.) The online survey measured the awareness, attitudes and actions to address the
whoshouldtakethelead
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Should you place your trust in the mainstream media?

Neville Hobson
Should you place your trust in the mainstream media?
Newspapers The results of a survey published last month suggest that journalists believe fake news is creating new trust in traditional media around the world. According to the 2017 Ogilvy Media Influence survey, traditional media was found to be the most trusted news source globally by 52 percent of journalists surveyed across North America, Europe, the Middle East and Asia.
The reporters and producers reflected on the role of social media, company websites and other factors in the importance of trusting traditional news sources. Many agreed that with fake news being such a popular debate, there is an increased need and pressure for stronger reporting in order to re-build trust.
The survey results showed that, globally, Facebook is the number one gatekeeper for news, edging out legacy traditional media sources and significantly outpacing other social networks and digital platforms
Trust
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