SDF Podcast 18: Inertia, ethics, and breaches of trust

Data, data everywhere, but ethics in short supply. The latest episode of the Small Data Forum podcast follows the classic narrative arc of a three-act story. Beginning, middle, and end. The set-up, the confrontation, and the resolution. Thesis, antithesis, synthesis. And although our wide-ranging discussion did run the risk of leaving all three co-hosts in the depths of despair, Neville HobsonThomas Stoeckle, and I end up hoping that the asteroid NASA predicts is hurtling towards earth can be diverted from its nihilistic path. This episode’s show notes were written by Sam Knowles. We kick off considering the implications of Google recently losing a landmark “right to be forgotten” case in the UK courts. For me, the case says more about national (courts) and supranational (the EU) organisations looking to flex – and being seen to flex – their regulatory and legislative muscles in the face of the
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For Immediate Release 134: We start with Starbucks and end with drones

In this April edition of The Hobson & Holtz Report, Neville and Shel talk about…
  • Starbucks’ response to a racial incident in Philadelphia that went viral and sparked protests
  • In an effort to reduce “noise pollution,” Ghana wants Muslims to issue the call to prayer via WhatsApp
  • The line between earned and paid media is blurring and consumers don’t care which is which
  • There’s a reckoning coming for terms and conditions
  • Augmented Reality is making huge inroads (except in corporate communications)
  • Journalists in developing countries are using drones and sensors to cover environmental crimes and pollution
In his Tech Report, Dan York reports on what he found when he downloaded his Facebook data, Jordan Peel’s deepfake PSA from Barack Obama, why Chrome’s article recommendation feature could drive huge traffic to publishers, Flickr has been acquired by SmugMug (which plans to revitalize the photo service), and Mozilla has issued a call
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Exposing the realities of our relationships with Facebook and other social platforms

This week has been an extraordinary one, not only for Facebook chief Mark Zuckerberg and members of the US Congress but also for users of Facebook and other social networking platforms wherever they are in the world. Indeed, it has been a week of revelation and food for considerable thought on a grand scale. During two days, on April 10 and April 11, the Facebook co-founder and CEO appeared before members of the US Senate and Congress to answer questions about Facebook and how it handles the personal information of its users. These appearances follow news headlines for weeks about the Facebook / Cambridge Analytica data scandal and undercover reporting-driven disclosures about grave misuse of the personal data of millions of users. Each session was around five hours; both were broadcast live on television and myriad social media channels, reaching a truly global audience. You can read transcripts of each session (
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Exposing the realities of our relationships with Facebook and other social platforms

This week has been an extraordinary one, not only for Facebook chief Mark Zuckerberg and members of the US Congress but also for users of Facebook and other social networking platforms wherever they are in the world. Indeed, it has been a week of revelation and food for considerable thought on a grand scale. During two days, on April 10 and April 11, the Facebook co-founder and CEO appeared before members of the US Senate and Congress to answer questions about Facebook and how it handles the personal information of its users. These appearances follow news headlines for weeks about the Facebook / Cambridge Analytica data scandal and undercover reporting-driven disclosures about grave misuse of the personal data of millions of users. Each session was around five hours; both were broadcast live on television and myriad social media channels, reaching a truly global audience. You can read transcripts of each session (
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SDF Podcast 17 – “Falsehood flies, and truth comes limping after it”

The SmallDataForum convened in late March, and as for our big story, we had several candidates and angles on the same theme of the use and abuse of data.

This episode’s show notes were written by Thomas Stoeckle.

Sam is now a newly published author of a book about how to tell powerful and purposeful stories with data, Narrative by Numbers. A very timely (and equally timeless) topic and title.

A recently published study in Science about the velocity and spread of true and false news online caught our attention. Tina McCorkindale, CEO of the Institute for Public Relations, did a great analysis with key takeaways for communicators.

Discussing the study, Sam referred to Jonathan Swift’s famous quote from 1710 in The Art of Political Lying that “Falsehood flies, and truth comes limping after it, so that when men come to be undeceived, it is too late; the jest is

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SDF Podcast 17 – “Falsehood flies, and truth comes limping after it”

The SmallDataForum convened in late March, and as for our big story, we had several candidates and angles on the same theme of the use and abuse of data. This episode’s show notes were written by Thomas Stoeckle. Sam is now a newly published author of a book about how to tell powerful and purposeful stories with data, Narrative by Numbers. A very timely (and equally timeless) topic and title. A recently published study in Science about the velocity and spread of true and false news online caught our attention. Tina McCorkindale, CEO of the Institute for Public Relations, did a great analysis with key takeaways for communicators. Discussing the study, Sam referred to Jonathan Swift’s famous quote from 1710 in The Art of Political Lying that “Falsehood flies, and truth comes limping after it, so that when men come to be undeceived, it is too late; the jest is
Continue reading "SDF Podcast 17 – “Falsehood flies, and truth comes limping after it”"

For Immediate Release 130: Facebook’s Moments of Truth

Facebook In this monthly episode of The Hobson & Holtz Report aka FIR 130, the major discussion surrounded Facebook and the growing crisis embroiling the social network over alleged misuse of data about users and their friends by the political consultancy and data mining firm Cambridge Analytica. Shel and I offered a plethora of opinion and considered some of the elements of this kerfuffle from a communicator’s perspective. Other stories that made the discussion list in this episode included how Twitter now does not allow you to post identical tweets via multiple Twitter accounts; how Millennials are more prone to punish brands for scandals; Coca-Cola and the US State Department are to use blockchain to combat forced labour; Sierra Leone just ran the first blockchain-based general election; and more including Dan York’s Tech Report. Full Run List:

For Immediate Release 130: Facebook’s Moments of Truth

Facebook In this monthly episode of The Hobson & Holtz Report aka FIR 130, the major discussion surrounded Facebook and the growing crisis embroiling the social network over alleged misuse of data about users and their friends by the political consultancy and data mining firm Cambridge Analytica. Shel and I offered a plethora of opinion and considered some of the elements of this kerfuffle from a communicator’s perspective. Other stories that made the discussion list in this episode included how Twitter now does not allow you to post identical tweets via multiple Twitter accounts; how Millennials are more prone to punish brands for scandals; Coca-Cola and the US State Department are to use blockchain to combat forced labour; Sierra Leone just ran the first blockchain-based general election; and more including Dan York’s Tech Report. Full Run List:

What next for Facebook?

Epic fail Even if you’re not interested in nor a user of Facebook, you’d have been hard pressed indeed to have avoided the blaze of publicity about the social networking site every day this past week. That blaze has been white hot in its ferocity and intensity on alleged wrong-doing by the American firm, and by a British political consulting and data mining company called Cambridge Analytica, over the mishandling of data related to more than 50 million users that allegedly played a significant role in influencing voter opinion in the US presidential election in 2016 (and the UK referendum on remaining in or leaving the European Union also in 2016). As you’d expect, commentary, narratives and opinions embracing the widest spectrum of views and standpoints have dominated the media, both mainstream and social, all week as well. There’s so much of it, it’s hard to get a handle on
Opera-Snapshot_2018-03-24_221310_twitter
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What next for Facebook?

Epic fail Even if you’re not interested in nor a user of Facebook, you’d have been hard pressed indeed to have avoided the blaze of publicity about the social networking site every day this past week. That blaze has been white hot in its ferocity and intensity on alleged wrong-doing by the American firm, and by a British political consulting and data mining company called Cambridge Analytica, over the mishandling of data related to more than 50 million users that allegedly played a significant role in influencing voter opinion in the US presidential election in 2016 (and the UK referendum on remaining in or leaving the European Union also in 2016). As you’d expect, commentary, narratives and opinions embracing the widest spectrum of views and standpoints have dominated the media, both mainstream and social, all week as well. There’s so much of it, it’s hard to get a handle on
Opera-Snapshot_2018-03-24_221310_twitter
Continue reading "What next for Facebook?"

What next for Facebook?

Epic fail Even if you’re not interested in nor a user of Facebook, you’d have been hard pressed indeed to have avoided the blaze of publicity about the social networking site every day this past week. That blaze has been white hot in its ferocity and intensity on alleged wrong-doing by the American firm, and by a British political consulting and data mining company called Cambridge Analytica, over the mishandling of data related to more than 50 million users that allegedly played a significant role in influencing voter opinion in the US presidential election in 2016 (and the UK referendum on remaining in or leaving the European Union also in 2016). As you’d expect, commentary, narratives and opinions embracing the widest spectrum of views and standpoints have dominated the media, both mainstream and social, all week as well. There’s so much of it, it’s hard to get a handle on
Opera-Snapshot_2018-03-24_221310_twitter
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Top Five Tips That Will Help You Build An Online Community

communityGuest post by Ai Addyson-Zhang I am a late adopter of the social media game. In fact, I didn’t start my social media journey until March 2015. At the time, I had no personal brand, let alone a community. I had about 300 followers on Twitter, no presence on Instagram or Pinterest, and only sporadically shared random content on Facebook. Fast forward to today, I have grown my follower base on various platforms substantially and organically. For example, on Twitter, I have grown from 300 to 6,650 followers, and from zero to 914 on Instagram. But numbers can be fake and easily manipulated; they aren’t what really matter. Hence what made me most proud is a community that I have developed and nurtured over time. It is a community of people who consume and trust my brand and content, and who offer unfailing support.  For example, I have a
Ai Zhang
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The Problem With Social Media

warming fire in fireplaceI hadn’t been back in the U.S. for even a week before there was yet another social media eruption. One might almost call it “fire and fury.” (See what I did there?) And it kicked off yet another debate about who should and shouldn’t be allowed to use Twitter, etc… including in my Social PR Posse group. I’m trying not to get political here, but you’re probably not super-surprised that at first I thought Twitter’s somewhat lily-livered response to the President’s tweets was a cop-out.  But as I’ve been continued to chew on this, I think there is something we need to consider (and here is where I might start to get controversial).  So I’m going to throw this out there for debate (hopefully a civil one).
Why should they?
We call Twitter, Facebook, Insta, etc., “social media,” but the fact is: they
Shonali Burke
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SDF Podcast 14: Looking forward by looking back

Neville Hobson
SDF Podcast 14: Looking forward by looking back
Janus As the Small Data Forum progresses through its early teenage years – our latest podcast is episode 14 already – regular co-hosts Thomas Stoeckle, Neville Hobson, and Sam Knowles are taking the opportunity to look forward by looking back. Patients of our own medicine, you might say, we’re using the year end and what we’ve observed and learned in 2017 to enter the predictive analytics business. We take our inspiration from Janus, the Roman god of beginnings, transitions, and time, after whom January is named. A sculpture of Janus appears at the top of this blog, from the Vatican Museum. This episode’s show notes were written by Sam Knowles.

In our latest pod, we’re all making our predictions for what we expect to see happen in 2018

Notably, in how we believe organisations will make better use of data
Sam Knowles
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For Immediate Release 113: Not a 280-Character Episode

NevilleHobson.com
For Immediate Release 113: Not a 280-Character Episode
appiiscreens Shel and I recorded the November edition of the monthly Hobson & Holtz Report podcast. We had a great chinwag on these topics:
  • A follow-up to our KFC story (about 11 herbs and spices); the social media team struck again.
  • Twitter has made its new expanded 280 character count available to almost everyone. Not everyone is happy about it.
  • Uber’s new CEO took an investigator’s advice and scrapped the company’s old values statements. Instead of simply crafting a new one, he crowdsourced it to his employees, who responded in a big way.
  • The traditional media thinks the fake news problem is elevating trust in the traditional media. Audiences don’t agree.
  • When pregnant US mums get information from a website with social media elements, they’re more likely to get their children vaccinated and keep those vaccinations up to date. There are
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Twitter offers richer scope with 280 characters

NevilleHobson.com
Twitter offers richer scope with 280 characters
Twitter Since Twitter first appeared in 2006, the notion of sharing your thoughts and those of others in a concise 140-character message you can create and share from myriad devices has become an enduring aspect of the social web. Today for many, it’s an essential communication tool that enables direct and unfiltered connection between individuals that results in engagement and even relationships. For others, it’s seen as a marketing channel that pays only lip service to authenticity. And for others still, it’s a dark place filled with fake news, misinformation and propaganda. One thing many of its roughly 100 million global daily active users might agree about is that Twitter can be a challenge to get a message across in only 140 characters. It often requires some smart thinking about words, grammar and meaning, requiring clever editing to get all you want
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SDF Podcast 13: 1984 meets Pavlov’s dogs

NevilleHobson.com
SDF Podcast 13: 1984 meets Pavlov’s dogs
Trust “Trust, but verify” is a phrase that was used often by Ronald Reagan. It is more than a little ironic that this is originally a Russian proverb (Doveryai, no proveryai). Trust is also what links the various topics in episode 13 of our podcast (with show notes written by Thomas Stoeckle). From Chinese citizen scores to alleged irregularities in the UK referendum and the US presidential election, the implications of GDPR and the prospects of blockchain: trust is the glue that should hold together the fabric of such interactions, in private as well as public contexts.

China scores its citizens

Writer and academic Rachel Botsman calls her analysis of our hyperconnected, hyperpartisan times Who Can You Trust. Both Neville and I are currently reading the book, and it will feature in our next podcast (by which time I
1984
Full - Empty
Thomas Stoeckle
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Fake news is a global concern says BBC survey

NevilleHobson.com
Fake news is a global concern says BBC survey
News To many people, the phenomenon known as fake news is something that’s moved beyond just a news item itself and into the realm of trust. With so much reporting and commentary about fake news, it’s no surprise that we’re placing greater importance on verifying the truthfulness of what we read, listen to and watch that is called ‘news.’ Whether it’s online or via the traditional mainstream media, or from companies, governments and others, we want to feel assured that what we encounter as news is real and not fake or propaganda. Take the image above, a snapshot from the news I saw earlier today in the BBC News app on my Android tablet. To me, some of the news items look a bit suspect – “The politician who only showers every three days”, for instance – but
Fake news worry: chart
Internet regulation
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Perspectives on blogging in the UK

NevilleHobson.com
Perspectives on blogging in the UK
Blogging Blogging for business and pleasure is alive and flourishing in the UK, according to the second annual survey of UK bloggers carried out by Vuelio UK in conjunction with Canterbury Christ Church University. The survey was conducted in February 2017 to explore how bloggers work, their activities and views about their relationship with PR professionals and the future commercialisation of their work. Published last week, the results present a useful snapshot of the UK blogosphere. Whether you’re a blogger or someone wanting to understand and connect with bloggers, there’s much of interest in the report. Ten highlights:
  1. Although a majority (34%) of survey respondents said they blog for personal reasons, there is continuing growth in professional blogging with more interest and activity in developing a blog commercially.
  2. For 12% of survey respondents, blogging professionally is their main source of income –
    Blog disclosure
    Relationship with PRs
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For Immediate Release 96: The crisis that keeps on giving

NHC
For Immediate Release 96: The crisis that keeps on giving
Southern Rail's social media Eddie In the July installment of The Hobson & Holtz Report, Shel and I talked about these topics: